Hereby please be informed, that HHLA TK Estonia AS terminal handles road transport in time period Mon-Fri from 06:30 to 22:00, Sat-Sun from 08:00 to 16:30.
In other times the Services may be provided by Client`s prior request and to the Rates will apply coefficient 5.
We hereby inform You that on 24.12.19 - 26.12.19 and 31.12.19 - 01.01.20 the HHLA TK Estonia AS terminal is closed due to public holidays.
27.12.19 - 30.12.19 and 02.01.20 we operate as usual (Mon-Fri 06.30-22.00; Sat-Sun 08.00-16.30).
Please take into account this limitation in the planning of Your work.
Hereby please be informed, that from 09.11.19 the execution of an electronic document by the Terminal is a paid service - 25.00 EUR / electronic document. Free of charge formalization of an electronic document by the Terminal is possible only if a technical system failure found. In there is a technical failure, please contact email@example.com by e-mail (attach a screenshot of the error and describe the problem).
The info-day for our partners - container trucking companies.
Hereby please be informed, that the info-day will be held on November 20, 2019, at 10:00 in the large hall of the Muuga port building at Maardu tee 57.
During the info-day, we will discuss all questions of our Partners, that arose during work with the C-ONE portal and the use of electronic documents for registration of truck visits.
Additionally, on the info-day we will discuss the following topics:
1. C-ONE portal - registration of truck visit, filling in the required fields;
2. Registration of non-standard truck visits requiring additional services like fumigation, weighing. Processing of deviations/corrections of truck visit;
3. Procedure for entry and movement on HHLA TK Estonia AS territory
4. Safety instructions for Your employees operating on HHLA TK Estonia AS territory;
5. Communication of truck drivers with the accounting group/customer service Group;
6. Truck processing zones and traffic scheme in the territory of HHLA TK Estonia AS;
7. The possibility and necessity of time-slot solution for the processing of trucks;
8. Possible future changes in the processing of trucks on HHLA TK Estonia AS territory;
9. Questions/suggestions for our Partners.
See You at the info-day!